Keep Moving Forward
Don't just communicate. Solve problems, and prevent them from recurring.
Structured Communication, Measurable Results
Over 2000 years ago, Ancient Greeks used wax tablets — Cera — to communicate in a flexible yet consistent way. We apply this approach to improve patient outcomes by connecting your team, and making process painless!
See issues assigned to you, your team, or your organization at a glance
Never spend time tracking someone down, with an up-to-date contact directory
Instantly connect to any colleague on your phone, wherever you are.
- Never wait on hold — your phone rings after the person you need is located.
- Automatically escalate unresolved issues to Call Center or Supervisors
- Automate critical notifications, with the option to speak to the Doctor if needed
- Realtime transparency about the status of every issue
- Every ticket and call is tracked for compliance and audit
- Minimize the need for frustrating Help Desk calls
- Send feedback easily with two clicks and no typing
- Clearly see recurring issues, and which individuals and teams they impact
- Recognize top performers, and use data to coach underperformers
Enjoy unlimited users, unlimited tickets, unlimited locations, and unlimited calls.
We know you’ll find CeraNote to be a quantum leap forward in solving problems.
Get in touch with us today and let’s start communicating!